My Photo

Probes Pack

  • D4sp_006
    Images from disposable cameras given to project participants (academics, designers, entrepreneurs/managers) asked to take photos of things like: - a favourite product - a favourite service - a service that is very nationally or ethnically specific - a service based on a 19th century technology - a service in which the participant hates being the user and some other things (Currently unsorted)

Project pairing photos + artefacts

  • Artefact from IDEO project with Prosonix
    A small selection of photos and artefacts from the project pairings during this research between each service design consultancy and each science/technology enterprise


  • Probenapkin3
    Examples of research methods used in this interdisciplinary project including design research methods such as cultural probes packs sent to participants

Workshop 1 - December 18/19, 2006

  • D4s_event1_cogcollageswall
    Images from interdisciplinary workshop held at Said Business School on December 18/19, 2006
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« Final workshop - 5 October 2007 | Main | Project completed »

Oct 22, 2007


Lauren Tan

Hi Lucy and Victor. Thank you very much for disseminating the D4S project experience through this blog and through your capture of thinking and reflections in the D4S report.

Having read your report again recently, I just wanted to comment that the articles within it provide a great stimulus for thinking about Service Design issues and new ideas in Service Design research and practice.

The report would be a great asset for students and universities who have an interest Service Design, such Northumbria University (where I am based) which is currently supporting 3 PhD programmes looking into Service Design and/or related areas.

The University also has a number of undergraduate students who have a keen interest in Service Design, and they would really benefit from the D4S report so I will do my best not to hog the University's copy, and share it with returning students to the University after the summer!

Best wishes for continuing D4S. I shall be watching with interest on how D4S evolves over the coming year/s.

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This is a rich and diverse data set, which we will make available in part via a web archive which is scheduled to go live by the end of 2007. thanks for the post.


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Whenever i see the post like your's i feel that there are helpful people who share information for the help of others, it must be helpful for other's. thanx and good job.


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